Terms & Conditions

Services

Spire Pest Control provides professional pest management services including residential and commercial pest control, termite treatment, rodent control, wildlife exclusion, mosquito and tick service, and crawlspace encapsulation. Service agreements, pricing, and scope are defined in your individual service agreement, which controls in the event of any conflict with these terms.

Satisfaction Guarantee

We stand behind our work. If you experience pest activity between scheduled services, we will return at no additional charge to re-treat the affected areas, subject to the terms of your specific service agreement.

Customer Responsibilities

To ensure effective service, customers agree to provide accurate information about pest issues and property conditions, allow reasonable access to areas requiring treatment, and follow any preparation or post-treatment instructions provided by our technicians.

SMS / Text Messaging Program

Program description. By providing your mobile number and opting in, you consent to receive text messages (SMS/MMS) from Spire Pest Control. These messages may include appointment scheduling and confirmations, technician arrival notifications, service reminders, responses to quote or service inquiries, billing and payment notices, and follow-up on completed service.

Consent is not a condition of purchase. You are not required to agree to receive text messages in order to buy any product or service from us.

How you opt in. Consent is obtained when you submit your mobile number through a form on spirepest.com with the SMS consent checkbox selected, when you provide your number and verbal consent to a Spire representative by phone or in person, or when you sign a service agreement that includes SMS consent language.

Message frequency. Message frequency varies based on your service schedule and account activity.

Cost. Message and data rates may apply for any messages sent to you from us and by you to us. If you have questions about your text plan or data plan, contact your wireless provider.

Opt out. You may cancel the SMS service at any time by replying STOP to any message from us. After you send STOP, we will send a confirmation message and no further text messages will be sent to that number. If you want to rejoin, sign up again the same way you did the first time and we will resume sending messages.

Help. For help with the messaging program, reply HELP to any message from us, email contact@spirepest.com, or call (888) 316-3615.

Carriers. Carriers are not liable for delayed or undelivered messages.

Supported carriers. Delivery is supported on major U.S. carriers, but carrier support may change without notice.

Privacy. For details on how we handle your information, including your mobile information, see our Privacy Policy at https://spirepest.com/privacy-policy.

Payments

Payment is due upon completion of service unless other arrangements have been made. We accept cash, check, and major credit cards. Late or returned payments may incur additional fees as specified in your service agreement.

Scheduling and Cancellation

Service appointments may be cancelled or rescheduled with at least 24 hours notice. Ongoing service agreements may be cancelled with 30 days written notice, subject to the terms of your specific agreement. Contact us at (888) 316-3615 or contact@spirepest.com to make changes to your account.

Products and Environmental Compliance

Our treatments are performed in accordance with industry standards using EPA-registered products, and we follow all applicable federal, state, and local regulations. Safety Data Sheets are available upon request. Our technicians are trained in proper application techniques to minimize environmental impact.

Limitation of Liability

To the maximum extent permitted by law, Spire Pest Control's liability is limited to the cost of the specific service provided. We are not liable for indirect, incidental, or consequential damages arising from our services or from use of this website. Nothing in these terms limits any warranty or guarantee expressly stated in your service agreement.

Dispute Resolution

Any disputes arising from our services will be addressed first through direct communication. If resolution cannot be reached, disputes may be subject to mediation or arbitration as specified in your service agreement.

Changes to These Terms

We may modify these Terms & Conditions at any time. Changes are effective upon posting to our website, and the "last updated" date above reflects the current version.

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